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Technical Support Specialist: Rapid, Customer-Focused
Job in
Blue Springs, Jackson County, Missouri, 64014, USA
Listed on 2026-09-02
Listing for:
H&R Block, Inc.
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
H&R Block, Inc. is seeking a Support Specialist to be the single point of contact for technical support across the enterprise. You will liaise between customers, Technology Services, management, support groups, and business units to resolve and track user incidents.
Day-to-day duties include providing support via phone, email, and chat, remote control desktops to resolve issues, and documenting contacts in our systems. This role requires strong communication and ownership of customer requests.
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