Process Documentation Specialist

Career Opportunities:
Process Documentation Specialist (3930)

Requisition
3930
-Posted
- Quality Assurance

- Full-Time

- Fike Corporation

- United States

- Missouri

- Blue Springs

Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity for an Process Documentation Specialist position. Fike is a privately held business located in Blue Springs, MO with over 400 employees locally & over 1,200 employees worldwide.

Job Summary:

The Process Documentation Specialist is responsible for capturing, organizing, standardizing, and maintaining operational knowledge throughout the organization. This role works closely with operators, technicians, supervisors, engineers, quality personnel, and other subject matter experts to convert institutional knowledge into structured, accessible, and sustainable process documentation. Serving as one of several resources for developing and maintaining high-quality visual work instructions, standard operating procedures (SOPs), process documentation, and knowledge management systems, this role helps create the organizational framework ensuring employees can easily locate, understand, and utilize the information needed to perform their work.

Primary Responsibilities:

• Develops, revises, and maintains standard operating procedures (SOPs), manufacturing work instructions, process guides, and related operational documentation.
• Ensures all documentation is accurate, consistent, user-friendly, and aligned with operational requirements.
• Performs periodic reviews of existing documentation to identify outdated content, inconsistencies, duplication, and documentation gaps, while managing revision activities and approval workflows.
• Converts existing text-heavy procedures into standardized visual work instructions utilizing photographs, diagrams, illustrations, flowcharts, and visual controls.
• Creates professional, annotated visual work instructions that improve comprehension, consistency, and training effectiveness. Standardize visual work instruction formats across departments and collaborate with leaders to ensure visual documentation reflects actual operational practices.
• Partners with experienced operators and subject matter experts to capture critical process knowledge, troubleshooting methods, setup procedures, and quality requirements.
• Conducts structured interviews, observations, and shop-floor reviews to document how work is actually performed and support knowledge transfer initiatives associated with retirements, workforce growth, and cross-training efforts.
• Learns and evaluates the current organizational structure for process documentation across the enterprise to understand existing relationships between policies, procedures, work instructions, forms, standards, process maps, and training materials.
• Identifies potential gaps, inconsistencies, and areas for improvement within the current architecture.
• Assess existing centralized knowledge repositories and document management systems, and recommend improvements for document classification, naming conventions, and metadata.
• Identifies and coordinates the consolidation of duplicate, conflicting, or obsolete documentation with document owners.
• Participates in process reviews, engineering changes, and improvement initiatives to identify documentation impacts resulting from process, equipment, tooling, quality, or safety changes.
• Updates work instructions and knowledge repositories following approved changes to ensure they accurately reflect current-state operations, and communicate these updates to affected stakeholders.
• Builds strong working relationships with production personnel, engineers, maintenance teams, and management.
• Serves as a resource to departments seeking assistance with process documentation and facilitate review sessions with subject matter experts to translate technical knowledge into accessible documentation.
• Maintains confidentiality of all information processed.

Performs related duties as assigned. Regular and consistent attendance is required.

Exceptional technical writing, editing, and document development skills. Strong…