Fast & Fresh Clerk

Additional Considerations
Must be 18+.
At Hy‑Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Fast & Fresh Clerk

Fast & Fresh

Non-Exempt

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism
• Reporting Relations
• Accountable and Reports to

• Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smile and greet customers in a friendly manner, both in the employee’s designated department and elsewhere in the store.
• Make an effort to learn customers’ names and address them by name whenever possible.
• Assist customers by escorting them to requested products, securing items that are out of reach, loading or unloading heavy items, noting and passing along customer suggestions or requests, and performing other tasks to enhance the shopping experience.
• Answer the telephone promptly and provide helpful service to callers.
• Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operate the cash register accurately, scan products, redeem promotional coupons and food stamps, receive cash, checks, complete credit-card and in-store charge transactions, calculate discounts, count back change and issue receipts.
• Place merchandise in bags or boxes and give packages to customers.
• Assist with inventory of the department, receive and check in delivered merchandise, and place it in the appropriate storage area.
• Fill displays and stock shelves.
• Maintain the lot by shoveling snow, spreading ice melt, and hosing down the lot.
• Fill outside towel holders and replenish or refresh window washer fluid.
• Remove trash inside and out in a timely manner.
• Check in product, put product away, and may review invoices.
• Understand and practice proper sanitation procedures, keeping the work area always clean and neat.
• Clean registers, restrooms, break room, backroom, sweeping and mopping floors, and tend to supply needs.
• Maintain strict adherence to department and company guidelines related to personal hygiene and dress.
• Report to work on time when scheduled.
• Order merchandise and supplies as needed.
• Price products for customers as necessary.
• Perform other job-related duties and special projects as required.

• Must be able to solve practical problems with limited standardization and interpret instructions.
• Must perform arithmetic calculations involving fractions, decimals and percentages.
• Must file, post and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

No education or experience requirements.

• Exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Vision requirements: from less than 20 inches to more than 20 feet, with or without correction; depth perception, color vision and field of vision.
• Perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.

• Frequent exposure to temperature extremes and dampness.
• Possible equipment movement hazards, electrical shock and exposure to cleaning chemicals and solvents.
• Fast‑paced work environment.

• Telephone, fax, copier, pallet jacks, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, frozen juice machine, coffee maker, cash register, RPM, gas pumps.

Daily contact with customers, co-workers, suppliers/vendors and the general public.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre‑employment drug screen.