Nursery Operations Coordinator

About Us

As Kansas City’s Botanical Garden, Powell Gardens plays a vital role in the community as a space for release, rejuvenation, and the celebration of the fleeting nature of nature itself. Visitors enjoy themed display gardens, a three-mile nature trail, seasonal festivals, rotating exhibitions, and exceptional architecture. Established in 1988, Powell Gardens is a public garden, maintaining 970 acres of lush, rolling hills and windswept meadows, with more than 175 acres and a large collection of plants open to the public for education, exploration, and recreation.

As Kansas City’s Botanical Garden, Powell Gardens plays a vital role in the community as a space for release, rejuvenation, and the celebration of the fleeting nature of nature itself. Visitors enjoy themed display gardens, a three-mile nature trail, seasonal festivals, rotating exhibitions, and exceptional architecture. Established in 1988, Powell Gardens is a public garden, maintaining 970 acres of lush, rolling hills and windswept meadows, with more than 175 acres and a large collection of plants open to the public for education, exploration, and recreation.

We at Powell believe that our team members are our most important asset. By building strong relationships with each other, we can ensure that our guests have the best possible experience. We are looking for a strong team player who is passionate about spreadsheets, processes and plants! Is customer service a main priority for you? Are you committed to creating exceptional guest experiences through consistency ensuring every guest receives the highest level of service during every visit?

If this sounds like you, we would love to speak with you!

This Nursery Operations Coordinator position is responsible for overseeing various operational aspects within the nursery and perennial areas, ensuring smooth customer service interactions, efficient inventory management, and proper product placement. The role supports the Wholesale and Nursery Operations Manager by coordinating tree installations, managing product displays, and maintaining the two areas overall efficiency.

• Assist customers with point-of-sale transactions.
• Coordinate and dispatch tree installations, collaborating with Nursery, Perennials, and overseeing third party Installation team relationship and progress.
• Ensure adherence to customer service processes and solutions, such as promoting upsells.
• Guide customers through installation process and ensure smooth coordination of installs/deliveries.

• Enter SKUs and manage product tags and signage accurately.
• Ensure proper placement of products within the nursery and perennials, following planogramming and sales strategies.
• Assist in stocking, merchandising, and optimizing product displays to maximize sales.
• Oversee the seasonal planogramming and product placement for optimal sales and organization.

• Support the Wholesale and Nursery Operations Manager in leading the team and overseeing departmental functions such as staff schedule, employee training and hiring, and admin duties involving proper signage, workshop and social media development, and promotional planning.
• Promote a strong culture of accountability and high standards in nursery operations.

• Manage inventory by tracking stock levels, forecast needs, and optimize product availability to minimize waste.

• Promote and maintain a safe work environment and ensure staff training on safety protocols.

• Work to identify and control pests and diseases and coordinate with appropriate team members to address issue.