Window Door Solutions Specialist

Job Description

Job Description

Midwest Fenestration Services is expanding, and we are searching for a motivated, technically minded, customer-focused professional to help grow our newest location. This position blends hands-on field expertise with sales, project development, and relationship management. It is ideal for someone who knows windows/doors and is ready to build strong customer relationships while growing into a high-earning solutions leader.

Why You will Love This Role

• Help build a new location
• Use both your technical field skills and customer-facing abilities
• Strong earning potential with multiple commission pathways
• Work with homeowners, builders, and trade partners
• Be part of a company that values craftsmanship, quality, and long-term success
• As the location grows, this role may evolve into a location leadership position

What You will Do

Field + Technical (approx. 50% to start, decreasing over time)

• Diagnose window and door issues and recommend repair/replacement solutions
• Perform pre-install measurements and evaluate jobsite conditions
• Conduct walkthroughs with homeowners, builders, and contractors
• Support installation teams with pre-install verification and technical insight, ensuring accurate handoff and scope alignment
• Document conditions and participate in post-install reviews to confirm scope accuracy and customer satisfaction

As the location grows, field work transitions to:

• Advanced measurements
• Diagnostics
• Project oversight rather than hands-on labor

Sales & Customer Solutions (B2C + B2B) Homeowners (B2C)

• Meet customers, understand needs, and recommend solutions
• Provide quotes, scopes of work, and product options
• Sell repair services, replacement glass, hardware, and turnkey installation packages
• Guide homeowners through remodel or replacement projects

Builders & Trade Partners (B2B)

• Build strong relationships with builders, remodelers, dealers, and property managers
• Promote installation expertise, service capabilities, and technical problem-solving
• Provide onsite diagnostics, project scopes, and value-added support
• Grow referral networks through consistent communication and reliability

General Sales Tasks

• Maintain CRM activity, follow-ups, and job notes
• Deliver revenue growth, close rate, and gross margin performance
• Represent the company at shows and networking events
• Present and sell service/maintenance agreements

What You Bring

• 3+ years in windows/doors, installation, service, or building materials
• Sales experience in B2C or B2B building materials preferred
• Strong understanding of construction and installation practices
• Ability to diagnose issues and communicate solutions clearly
• Comfortable in both field and customer settings
• Strong project coordination and multitasking skills
• Valid driver’s license

Bonus Skills

• Experience with Andersen, Pella, Marvin, Pro Via, etc.
• CRM experience
• Familiarity with manufacturer sizing/configuration tools
• Existing relationships with builders or trade professionals

Compensation & Benefits

• Competitive base salary
• Commission on Gross Profit
• Service agreement commissions + renewals Quarterly KPI bonus opportunities
• Branch growth bonus opportunities
  • Company vehicle or allowance
  • Phone, laptop/tablet, and tool stipend
  • Advancement as the branch expands Health, dental, and vision insurance
• Paid time off + paid holidays 401k

Join Us

If you are driven, technically skilled, and ready to grow with a company that values excellence and customer experience, this role offers the perfect mix of field, sales, and long-term career opportunity.