Sales Manager - KickHouse O'Fallon

Job Description

Mission: Own the entire sales channel end-to-end: lead response → booking → show → close → onboarding handoff. Your job is to drive consistent new member growth and install a reliable, measurable sales system.

Why this is a fulfilling opportunity

Kick House isn’t just a gym — it’s a coaching-driven community where people come to change their health and confidence. In this role you’ll get to:

• Make a visible impact
  : you’ll help real people start (and stick with) a transformation
• Own the outcome
  : you’re not “support staff” — you run the sales channel and build the system
• Grow your career
  : you’ll develop leadership, sales mastery, and operations discipline with clear scoreboards

You will own (non-negotiable):

• Speed-to-lead
  : immediate response + follow-up cadence (text/call/email)
• Appointment setting
  : book intros/first classes consistently
• Show rate
  : confirmations, reminders, reactivation, reschedules
• Close rate
  : consult + enrollment, objections, pricing presentation
• Pipeline management
  : daily CRM hygiene + weekly reporting

Key Responsibilities

• Be the single accountable owner of new membership sales targets (weekly + monthly)
• Run the daily lead workflow inside the studio CRM (GHL/Club Ready or current system)
• Execute and improve scripts for: first contact, booking, no-show recovery, closing
• Train/coach front desk staff on sales behaviors and follow‑up standards
• Run weekly sales huddles + publish a simple scoreboard
• Coordinate with Owner on offers, promos, and local partnerships (B2B, events)

Success Metrics (tracked weekly)

• New leads → booked intros → showed → joined
• Speed-to-lead (median minutes)
• Show rate (%) and Close rate (%)
• Revenue from new memberships + paid-in-fulls

Who this is for

• Proven fitness/wellness sales closer OR high‑performing consultative sales rep
• Comfortable with accountability, numbers, and owning outcomes
• Strong communication, high follow‑through, and coachable

Compensation

• Base + performance incentives (structured around booked/shows/closes)
• Growth path: potential longer‑term performance‑based upside (discussed after prove‑it period)

Kick House was born during the COVID-19 pandemic, built with resilience in its DNA and perseverance as a core value. We're a community-driven fitness brand offering group kickboxing classes that pack a punch, minus the black eyes. Nobody gets hit, hurt, or made to feel less than.

Our workouts combine intensity with fun, coaching with care, and structure with connection. You’ll leave every class feeling confident, strong, and ready to take on the world.

• Excellence – We deliver top-tier coaching, service, and attention to detail in every interaction.
• Humility – We stay open to feedback and growth, leaving ego at the door.
• Accountability – We show up, follow through, and take ownership of our role in the team.
• Results-Driven – We focus on outcomes that matter, for our members and our studio.
• Discipline – We walk the walk, not just talk the talk.
• Inspiration – We lead with energy, positivity, and purpose.