Sales Representative

Company Description

MSI, founded in 1975, is a leading North American supplier of flooring, counter top, wall tile, and hardscaping products and was named the largest distributor in the flooring industry in 2021. Headquartered in Orange, California, the company operates more than 45 modern showrooms and distribution centers across the U.S. and Canada. MSI offers a broad portfolio of quartz, porcelain, ceramic, LVT, natural stone, and glass products sourced from over 37 countries on six continents.

As a growth-focused organization, MSI emphasizes product innovation, operational excellence, and customer service, creating opportunities for sales professionals to build long-term careers.

This is a full-time, on-site Sales Representative role based in Greater St. Louis. The Sales Representative will build and maintain relationships with residential and commercial customers, distributors, and contractors, promoting MSI’s flooring, counter top, wall tile, and hardscaping products. Day-to-day responsibilities include prospecting new accounts, conducting product presentations and showroom tours, preparing quotes, following up on leads, and managing the sales pipeline to meet or exceed revenue targets.

The role also involves coordinating with internal teams on order fulfillment, pricing, and inventory, resolving customer issues promptly, and maintaining accurate records in the CRM system. The Sales Representative is expected to stay current on product offerings, market trends, and competitor activity, while representing MSI professionally at customer meetings, industry events, and trade shows.

• Demonstrated skills in consultative selling, account management, and relationship building with B2B and B2C customers.
• Experience with lead generation, pipeline management, and closing sales in a competitive market environment.
• Strong communication, presentation, and negotiation skills, with the ability to explain technical product features in clear, customer-focused language.
• Comfort using CRM and basic office software to track activities, manage customer data, and generate sales reports.
• Knowledge of building materials, flooring, countertops, or related products is highly beneficial.
• Ability to work on-site in Greater St. Louis, travel locally to customer locations, and attend occasional regional trade events.
• Proactive, goal-oriented mindset with strong organizational and time-management abilities.
• High school diploma or equivalent required; associate or bachelor’s degree in Business, Marketing, or a related field is a plus.