Automation Engineer, Level 3

• designing, building, deploying, and supporting enterprise-grade automation solutions using Microsoft Power Platform, Copilot Studio, Dataverse, APIs, and related technologies
• Partners with business stakeholders to assess automation opportunities, define requirements, document scope, and translate business needs into scalable technical solutions
• Leads automation solutions end-to-end, including discovery, requirements gathering, solution design, development, testing, deployment, documentation, and production support
• Frequently anticipates problems, analyzes potential risks, and recommends mitigation strategies to ensure solutions are secure, reliable, maintainable, and production ready
• Provides effective production support, including accurate problem identification, root cause analysis, ticket documentation, issue resolution, and customer/vendor dialogue
• Documents small- to medium-scale projects and delivers presentations with minimal supervision
• Creates and optimizes business process automations using Power Automate
• Designs, develops, and manages custom business applications using Power Apps, including Canvas and Model-Driven apps
• Develops, manages, and maintains AI-powered chatbots and virtual agents using Microsoft Copilot Studio

• Bachelor’s degree
• 5+ years’ automation and AI development experience
• Strong problem-solving, analytical, and communication skills
• Ability to work in agile and cross-functional team environments
• Strong understanding of Microsoft Copilot Studio, including chatbot authoring, trigger phrases, topics, entities, and integration with external data sources and APIs
• Experience with Dataverse, SharePoint, Microsoft Teams, and Azure Logic Apps or Azure Functions
• Familiarity with Power Fx, low-code expressions, and custom connectors
• Basic scripting knowledge (JavaScript, Power Shell, or C#) is a plus
• Experience with AI Builder, Copilot integrations, or Azure Open AI services is a strong plus
• Experience in UX/UI design for apps and chatbot experiences
• Understanding of Application Lifecycle Management (ALM) and Dev Ops practices for Power Platform
• Microsoft Certifications such as: PL-100:
  Power Platform App Maker, PL-200:
  Power Platform Functional Consultant, PL-400:
  Power Platform Developer, PL-900:
  Power Platform Fundamentals

Demonstrates expertise in designing and deploying enterprise-grade automation solutions using Microsoft Power Platform, including Power Automate and Power Apps. Proficient in collaborating with stakeholders to translate business needs into scalable technical solutions while ensuring security and reliability.

• Microsoft Power Platform
• Automation Development
• AI Development
• Microsoft Copilot Studio
• Dataverse

• Automation Solutions Design
• Business Process Automation
• Custom Application Development
• Chatbot Development
• Power Fx
• Java Script
• Power Shell
• C#
• Application Lifecycle Management
• Dev Ops Practices

• Problem-Solving
• Analytical Skills
• Communication Skills
• Collaboration
• Agile Teamwork

• PL-100:
  Power Platform App Maker
• PL-200:
  Power Platform Functional Consultant
• PL-400:
  Power Platform Developer
• PL-900:
  Power Platform Fundamentals

• Enterprise Automation
• Chatbot Authoring
• User Experience Design
• Integration with APIs
• Risk Mitigation Strategies

• Power Automate
• Power Apps
• Microsoft Teams
• Azure Logic Apps
• Azure Functions
• AI Builder
• Copilot Integrations
• Azure Open AI Services
• Share Point
• Dataverse