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Customer Experience Manager
Job in
Bluefield, Mercer County, West Virginia, 24701, USA
Listed on 2026-02-25
Listing for:
Five Below
Full Time
position Listed on 2026-02-25
Job specializations:
-
Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ensures all crew members are Wowing the Customer through personal contact with customers.;
Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.;
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.;
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards.;
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
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