Automotive Service Advisor

Service Advisor

Straub Automotive – Ohio Valley

At Straub Automotive we're a fun-loving, hard-working team that takes pride in what we do.

We're growing and looking to add a Service Advisor to our team. This can be someone with direct experience or a background in retail, service industry, or enjoys creating exceptional customer experiences.

• Employee Perks – Flexible schedule options. Overtime opportunities. Employee vehicle purchase program. Employee Appreciation Month and much more!
• Family-Owned & Award-Winning
  – Three generations strong! Winner of the 2026 TIME Dealer of the Year;
  Honda's President's Award, JD Power's Dealer of Excellence Award;
  Hyundai's Board of Excellence Award;
  Nissan's Award of Excellence and numerous others.#1 Honda store in WV!
• Full Benefits Package
  – Health, dental, and vision insurance, 401(k) with company match, paid time off, and holidays.
• Training & Growth – Training to build your skills and your career.
• Strong Leadership – Managers who know the business and support their employees.
• Fun, Supportive Team – A place where people enjoy coming to work.

• Point of Contact - Connection between customers and technicians.
• Advising - Build trust by advising customers on vehicle service and maintenance.
• Scheduling - Manage appointments and document vehicle concerns.
• Communication - Resolve customer questions and concerns professionally.
• Documentation - Maintain accurate service records.

• Skills - Great communication! Organized. Problem-solver. Commonsense. Positive mindset. Driven. Mechanical understanding. Upbeat attitude!
• Technology - Strong comfort with using computer systems.
• Driving Record
  – Valid driver's license with a clean driving record.
• Education
  – High school diploma or equivalent.
• Availability
  – Ability to work Saturdays.

Straub Automotive is an Equal Opportunity Employer.