System Administrator

Job Overview

Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and related processes. Provides day‑to‑day operations, monitoring, and problem resolution across client/server/storage/network devices, mobile devices, and other IT assets. Supports Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution. Communicates status to agency management and internal customers. Configures and manages UNIX, Linux, and Windows operating systems, installs and loads operating system software, troubleshoots, maintains integrity, and configures network components to improve reliability and performance.

• Provide support for implementation, troubleshooting, and maintenance of IT systems
• Identify, diagnose, and resolve Tier I (Help Desk) problems
• Manage daily configuration and operation of IT systems
• Assist users in accessing and using IT systems
• Support day‑to‑day operations, monitoring, and problem resolution for all client/server/storage/network devices and mobile devices
• Escalate and communicate status to agency management and internal customers
• Optimize system operations and resource utilization; perform capacity analysis and planning
• Provide in‑depth troubleshooting of IT systems
• Deliver detailed analysis and feedback to agency management and internal customers for escalated tickets
• Support dispatch system and hardware problems, remaining involved in the resolution process
• Configure and manage Linux, UNIX, and Windows (or other applicable) operating systems; install/load operating system software; troubleshoot, maintain integrity, and configure network components; implement operating system enhancements to improve reliability and performance

• TS/SCI security clearance with agency‑appropriate polygraph
• Five (5) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity
• Bachelor’s degree in a technical discipline from an accredited college or university, or five (5) years of additional System Administrator experience may substitute for a bachelor’s degree

Hourly pay range: $42.42 – $104.64. Compensation is a general guideline and may vary based on government contract rates, education, relevant prior experience, knowledge, skills, competencies, certifications, and geographic location. Hourly rates reflect pre‑benefit gross wage amounts.

• Automatic contribution of 20% of gross compensation to a Simplified Employee Pension (SEP) IRA with no employee match; fully vested from day one
• Generous PTO plan of up to 200 hours annually, adjustable each calendar year to meet evolving needs
• Choice of Medical Plan Options, some with Health Savings Account (HSA)
• Vision and Dental coverage
• Life and Accidental & Disability Insurance (AD&D)
• Short‑term and Long‑term Disability coverage
• Hospital Indemnity, Accident, and Critical Illness insurances
• Optional Identity Theft and Legal Protection Services
• Employee Referral Bonus Eligibility up to $10,000
• Mobility among Wyetech‑supported contracts and various work locations across Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii, and OCONUS
• Team‑building events such as monthly lunches, a summer picnic, and an annual holiday party; two complementary branded clothing orders annually

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood at 844-WYETECH x727 or [email protected]. We are happy to provide reasonable accommodations to ensure equal access to all candidates.