Warehouse & Service Assistant - Bluffdale, UT

Warehouse & Service Assistant - Bluffdale, UT

We are seeking a highly organized and dependable Warehouse & Service Coordinator to support our Utah Center while assisting with daily warehouse operations. This position plays a vital role in ensuring efficient service delivery by providing administrative support, coordinating with technicians and internal teams, and maintaining an organized warehouse environment.

The ideal candidate is detail-oriented, able to manage multiple priorities, and committed to providing excellent internal and external customer service.

Pay: $22 - $24 per hour

Shift: Monday‑Friday, 8 am‑5 pm (onsite)

Service Administration:

• Support the Service Manager by reviewing open service and ATM call reports.
• Coordinate with dispatch and service technicians to ensure service calls are current and completed in a timely manner.
• Track parts availability by working closely with the Purchasing and Warehouse teams.
• Assist the Service Manager in planning and facilitating weekly service meetings and scheduling needs.
• Monitor service call completion and perform required closeout procedures.
• Communicate service status updates to customers as needed.
• Perform additional administrative and operational support duties as assigned by the Service Manager.

Warehouse Operations:

• Receive purchase orders from UPS, Fed Ex, freight carriers, and other vendors accurately and efficiently, with special attention to priority and rush orders.
• Process system receipts, inventory transfers, and communicate receiving status with internal departments and vendors.
• Stage equipment and materials for upcoming installations.
• Perform daily shipping and receiving activities.
• Coordinate with the Purchasing Team to process Return Material Authorizations (RMAs) and ensure timely resolution.
• Assist with mid-year and year-end physical inventory counts.
• Maintain a clean, organized, and safe warehouse environment.

• High school diploma or GED required.
• Two to three years of related warehouse, service coordination, or administrative experience preferred, or an equivalent combination of education and experience.

• Strong organizational and time management skills.
• Excellent communication and customer service abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer applications.
• Strong attention to detail and accuracy.
• Ability to work independently as well as collaboratively with cross-functional teams.

Cook Solutions Group (CSG) provides a competitive benefits program including health insurance coverage (90% PPO premium, 100% HMO/high deductible, 50% dependents), a 401(k) retirement match, paid time off, 8 paid holidays, volunteer PTO, and various employee reward programs.

Our culture is casual, upbeat, and focused on productivity, satisfaction, and retention. We offer flexible scheduling, work‑life balance, and community volunteer opportunities.

New employees become eligible for benefits after a 60‑day waiting period and a minimum of 30 hours per week.

Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis, including race, color, religion, genetic information, national origin, sex, pregnancy, childbirth or related medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, or local law.