Front Desk Coordinator

Front Desk Coordinator I – Join our growing team of Smile Doctors.

• Greet and receive customers, determine the nature of the visit, and notify appropriate team member(s).
• Perform various administrative duties.
• Welcome visitors and provide information about clinic features.
• Answer, screen, and route incoming calls and take messages as needed.
• Check‑in patients and collect general information during their first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print/reprint appointment reminders and school/work excuses.
• Make changes to the patient schedule as needed.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Takes payments and posts to patient account.
• Update charts and patient information.
• Drive internal marketing initiatives and foster participation from everyone.

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Excellent verbal and written communication skills.
• Ability to listen and understand information verbally and in writing.
• Bilingual language skills a plus, but not required.

• Competitive salary.
• Medical, dental, vision and life insurance.
• Short and long‑term disability coverage.
• 401(k) plan.
• Two weeks paid time off in your first year plus paid holidays.
• Discounts on braces and clear aligners for you and your family members.