Auto Service Coordinator

A busy, well-established automotive dealership in the Hilton Head, SC area is looking for an Automotive Service Coordinatorto set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service at our busy Service Department.

We offer continuous paid training and a best-in-class compensation and benefits package, including top pay and benefits in our area. If you have a talent for organization, clear communication, and keeping the day running smoothly, we want to talk to you!

Benefits:

• $15 - $18 per hour based on experience
• Medical and dental insurance
• 401(k) plan with company match
• Paid time off, vacation, and holidays
• Paid training and ongoing career development
• Discounts on vehicles, parts, and services
• Stable, reputable dealership with excellent customer retention
• Supportive management that values teamwork

Responsibilities:

• Answer incoming service department calls and work with vehicle owners to book appointments for vehicle services and repairs
• Answer general service questions and route calls to other staff when needed
• Manage customer created web appointments
• Work with advisors and parts to coordinate part availability for coming appointments
• Supervise lot staff to make sure adequate coverage by assigning duties as needed
• Outbound calls as directed to set appointments for recalls and parts that have arrived along with scheduling maintenance that is coming due
• Assist with other duties as needed / assigned

Qualifications/Requirements:

• Previous experience in Business Development / BDC, schedule coordination, automotive service, or customer service preferred
• Strong communication and multitasking skills
• Professional, friendly demeanor and attention to detail
• Ability to work well in a team-oriented environment
• Dependable and eager to grow within the automotive industry

We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Required

Preferred

Job Industries

• Customer Service