Eligibility Technician I​/II - Blythe, CA

Recruitment Overview

This recruitment will establish a candidate pool of qualified competitive applicants and will remain open until filled.

Due to the nature and volume of this recruitment you will only receive correspondence if you are invited for testing and referred for an interview or when the event is complete.

County of Riverside’s Department of Public Social Services (DPSS), Self‑Sufficiency Division, is recruiting for multiple bilingual and non‑bilingual Eligibility Technician I/II positions for the McFresh and CalWORKs programs for their office located in Blythe, CA
.

Blythe, California – Blythe is located 225 miles east of Los Angeles, 118 miles east of Palm Springs, and 150 miles west of Phoenix, Arizona.

New hire training for this classification requires a mandatory induction training class that is approximately 16‑20 weeks. Interested candidates should make all necessary arrangements to ensure attendance throughout the entirety of this training class as this is an important component of being successful as an Eligibility Technician.

• Competitive salary*
• 10 days paid vacation*
• Sick‑time accrual
• CalPERS defined benefit retirement plan
• Medical flex benefit of $926.52 monthly
• Paid vision
• Short‑term disability
• Life insurance
• Voluntary deferred compensation (457)
• 12 paid holidays a year

* Competitive Salary, during the 18‑month probationary period Eligibility Technicians will receive various increases. After the probationary period, 4% increases are scheduled on the anniversary date until the max rate of pay is achieved. For more information, please visit the benefits tab of this posting.

* Vacation Accrual (Bi‑Weekly Accrual): 0 < 3 years = 80 Hours (10 Days), 4 < 9 years = 120 Hours (15 Days), 10 or more years = 160 Hours (20 Days).

Teleworking as an Eligibility Technician may not be considered until newly hired employees pass their 18‑month probationary period. After successful completion of this probationary period, teleworking can be requested but is not guaranteed.

Eligibility Technician I: $21.73 – $28.59 Hourly

Eligibility Technician II: $23.79 – $32.39 Hourly

Meet the Team! The Riverside County Department of Public Social Services (DPSS) is comprised of employees who work collectively and in partnership with community‑based organizations to serve the needs of the community. The Riverside County Department of Public Social Services (DPSS) provides services and assistance to protect and empower vulnerable people in our community.

For questions about this career opportunity, please contact:

SSDRecruitment

CSDRecruitments

• Initially participate in Eligibility Technician Induction Training consisting of formalized class training and on‑the‑job training, which would give instruction to learn the typical duties performed by the journey level classes.
• Interview applicants for, and recipients of one or more aid categories, to assist them in the completion and clarification of the application and declaration forms upon which eligibility decisions are based; conduct such interviews in the Department of Public Social Services, by phone, or in private houses, hospitals, nursing homes, and other locations outside of the Department; obtain pertinent information concerning such items as income, other financial resources, and financial obligations/debts from applicants and recipients;
  
  obtain additional information to resolve discrepancies in the applications and declarations by telephone, correspondence, or personal interviews.
• Determine eligibility in accordance with established procedures; dictate or record information for case records.
• Interpret program regulations and other pertinent material to applicants, recipients, and the general public.
• Maintain a focus on meeting the needs of internal and external customers; develop and maintain effective relationships with others; relate well to people from varied backgrounds and in different situations; show understanding, courtesy, tact, empathy, concern, and politeness.
• Obtain necessary information during phone and in‑person interviews by establishing rapport, explaining the purpose of the interview,…