Customer Service Representative; Part-Time - Night Shift
Listed on 2026-07-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Customer Service Representative (Part-Time) - Night Shift
What you'll need to succeed as a Customer Service Representative at XPO
Minimum qualifications:
2 years of customer service experience Strong computer, typing and 10-key skills
Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
Transportation experience Excellent verbal and written communication skills
About the Customer Service Representative job Pay, benefits and more:
Expected pay range: $23.57 to $27.06 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set. Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week
What you'll do on a typical day:
Bill shipments according to applicable tariffs and pricing agreements Recognize and resolve documentation errors Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing Process over, short, and damaged freight and related documentation for customer resolution Customer Service Representatives are required to:
Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
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