Part-time Patient Service Representative – Endocrinology

Location: Endocrinology Office, Boardman, Ohio

Southwoods Health is hiring a Part-time Patient Service Representative for our endocrinology office in Boardman, Ohio. This role provides a comprehensive, proactive, and patient-first experience for all patients and visitors. The ideal candidate will demonstrate outstanding customer service and interaction skills to facilitate patient needs while obtaining accurate demographic, financial, and insurance information.

• Perform patient registration and check-in, including co-pay collection, insurance verification, and other arrival desk functions.
• Manage patient check-out, including providing post-visit instructions, scheduling follow-up appointments.
• Perform telephone triage and assist in facilitating provider instructions.
• Create a welcoming, friendly, and professional environment through exceptional customer service.
• Collaborate effectively with clinical staff to ensure seamless patient flow.
• Recognize and support patients’ rights and responsibilities in the performance of all job duties.
• Ensure all processes at the practice maintain compliance with all regulatory agencies.
• Perform other duties as assigned.

• Training or coursework in business office activities, computer skills, and medical terminology.
• Effective communication skills, critical thinking, and the ability to problem-solve.
• Strong organizational skills, high attention to detail, and a focus on accuracy.
• Ability to maintain a professional demeanor at all times, demonstrating strong ethical and moral principles.
• A cooperative work attitude toward coworkers, management, physicians, patients, and visitors.
• Basic proficiency in Microsoft Office (required).
• Medical receptionist experience (preferred).

• Status:
  Part-time (25–29 hours per week).
• Shifts:
  
  Monday–Wednesday, 7:30 AM – 4:00 PM;
  Friday, 7:00 AM – 11:00 AM.

For more information and to apply, please visit our website: