Front Office Registrar – Physical Therapy & Rehabilitation Services

Join Our Team

Southwoods Health is seeking a professional and welcoming Front Office Registrar to join our Physical Therapy and Rehabilitation Services team in Boardman. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and positive healthcare experience.

• Hours:
  
  Monday – Friday (32 hours per week).
• Shift Details:
  Standard daytime hours; one evening shift per week until 7:00 PM is required.
• Work-Life Balance:
  No weekends.
• Compensation:
  This position includes a competitive benefits package.

• Patient Coordination:
  Manage front desk operations, including greeting patients and managing the reception area with a focus on exceptional customer service.
• Scheduling:
  Coordinate and schedule patient appointments efficiently within the physical therapy department.
• Communication:
  Handle high-volume phone inquiries, providing information and directing calls to appropriate clinical staff.
• Insurance Verification:
  Perform insurance eligibility checks and authorizations to ensure accurate billing and patient coverage.
• Administrative Support:
  Maintain accurate patient records and perform other administrative duties to support the multidisciplinary team.

• Experience:
  
  Previous medical office experience is preferred, though not required.
• Skills:
  
  Strong communication skills, attention to detail, and the ability to multitask in a busy clinical environment.
• Technology:
  Proficiency with basic computer systems and a willingness to learn Electronic Medical Record (EMR) software.

Southwoods Health is a premier, physician-owned health system consistently ranked among the top in the nation for patient satisfaction. We offer a collaborative work environment where employees are treated with the same care and respect as our patients.

At Southwoods, it's not just about the treatment, but how you're treated.