Branch Wholesale Product Specialist
Listed on 2026-02-07
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Retail
Customer Service Rep, Retail Sales
Overview
This position works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are expected to promptly resolve customer concerns and ensure client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store. They are tasked with achieving excellent customer service while consistently meeting the store’s sales goals.
LocationThe individual selected for this role will be expected to work at Store #701147, located at 4040 South Avenue, Boardman, OH 44512.
EmploymentThis is a full-time position with a hiring rate of $16.00/hr.
Responsibilities- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale customers
- Process sales transactions accurately and in line with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks and assist in making deliveries, as needed
- Maintain in-stock and presentable condition in assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Sustain and contribute to sales improvements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- Have a valid, unrestricted Driver’s License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Our people are behind the strength of our success, and we invest in them across life, career, and connection.
Process to Get StartedFind the role(s) that interest you on our Careers page, and set aside 15 minutes to create your profile.
Qualified candidates will complete a digital video interview via Hire Vue. Complete within 7 days of invitation.
Top candidates will meet with our team in a store, specialty wholesale branch, floor covering facility or delivery service terminal.
Compensation decisions are based on factors including skill sets, experience, and training. A general description of benefits offered can be found at Benefits vary by location and role.
EEO and ComplianceQualified applicants will be considered for employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act where applicable. Sherwin-Williams is an Equal Employment Opportunity employer. We comply with federal, state, and local laws and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, or any other protected status.
As a VEVRAA Federal Contractor, priority referral is provided for Protected Veterans. The company will never request payment or sensitive personal information during the application process.
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