GGC Retail Team Member

GGC Retail Team Member

Location:

Boaz, AL, US

Job Description revised: 1.7.2026

• Assist with day-to-day sales floor operations under the direction of the Team Leader Coach or designee, provide world-class customer service, stock shelves, complete mark-downs, rotate and display merchandise (hardline and soft-line), operate cash register, and maintain a safe and clean work area.
• Ensure 100% donor and customer satisfaction.
• Provide essential cash register operations, excellent customer service, and sales floor functions.
• Greet customers within 10 seconds of entry and throughout their visit.
• Follow cashier standard operating procedures and maintain accurate counts.
• Ensure end-of-shift cash balancing is within standard of over/short within $5.00.
• Adhere to PCI compliance standards and report suspicious activity immediately.
• Assist customers in locating and purchasing goods to promote the shopping experience.
• Organize, coordinate and rotate merchandise to create an attractive and convenient store layout, with attention to visual merchandising and cleanliness.
• Follow store and personnel policies, and report safety hazards or injuries to the Team Leader Coach or ATL.
• Crosstrain in production and sales of goods as requested.
• Complete required hands-on and computer-based training per policy.
• Perform other duties as assigned.

• Preferably previous retail and/or cashier experience.
• Able to use a cash register, calculator, and credit card processing machine accurately and make correct change.
• Good judgment in recognizing items appropriate for sale.
• Positive, friendly attitude with neat, clean, and well-groomed appearance.
• Ability to follow instructions and comply with policies and procedures.
• Ability to listen and understand information presented verbally.
• Flexible schedule, including evenings, weekends, and holidays.
• Ability to work with minimal supervision.
• Ability to develop and maintain effective working relationships with team leaders, team members, customers, and clients.

• Lift, push, and pull up to 50 lbs routinely; for heavier lifts, request assistance as needed.
• Prolonged standing, walking, and frequent bending, stooping, and stretching.
• Exert maximum muscle force to lift, push, pull, or carry objects as required.
• Perform tasks requiring repetitive motion and maintain manual dexterity.

Alabama Goodwill Industries (AGI) is an Equal Opportunity Employer committed to creating a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.