Senior Accounts Receivable Administrator

Senior Accounts Receivable Administrator

This position is responsible for analyzing, researching and resolving issues and variances arising from non payment, short payment, or cash application related to assigned customers. Also responsible for making recommendations to Management regarding the collectability on assigned customers.

• Review and research a high volume of transactions, identifying root causes of discrepancies and recognizing solutions, document issues and report to management.
• Provide customer service regarding collection issues.
• Responsible for monitoring and maintaining assigned accounts – customer calls, account adjustments/refunds, and customer reconciliations.
• Resolve client discrepancies and short payments.
• Accountable for reducing delinquency for assigned portfolio, including but not limited to regular collection calls and correspondence to customers in a fast‑paced environment.
• Work with customers and internal employees in the pursuit and resolution of collection matters, including legal collections and troubled status.
• Other projects and duties as assigned.

• H.S. Diploma/GED required, Associate’s Degree preferred in Accounting, Finance, or related field; and 3‑5 years of Accounts Receivable, Reconciliation and/or Collections experience.
• Knowledge of General Accounting principles and practices. Demonstrated knowledge in researching and reconciling techniques.
• Experience in reading and interpreting contracts (leases).
• Proficiency working with Great Plains preferred.
• Demonstrated knowledge and advanced proficiency working with Microsoft Office Suite software, including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook.

• Ability to stoop, bend, kneel or crouch.
• Ability to stand, walk and sit.
• Ability to reach with hands and arms.
• Visual ability correctable to 20/20.
• Sitting up to 90% of the day.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.
• Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.
• Ability to lift up to 15 pounds.

• Office/Cubicle workspace.
• Moderate noise level.

• Financial Wellbeing:
  Global Ownership Program (Annual RSU awards for eligible employees), a 401K with a generous company match, and an Employee Stock Purchase Plan offering company stock at a discount.
• Mental Wellbeing:
  Access to a dedicated Health Concierge service.
• Personal Growth & Balance:
  Generous Paid Time Off (PTO) package, paid holidays, paid volunteer hours, tuition reimbursement, support for professional certifications, and a wellness reimbursement program.