Broker Support Specialist

We are seeking a Broker Support Specialist in Boca Raton, FL for a leading organization in the lending industry. This is an exciting opportunity for someone who thrives in a fast-paced environment, is extremely detail-oriented, and can manage multiple priorities without getting overwhelmed. This is a full-time, in-office position.

As a Broker Support Specialist, you will play a key role in supporting underwriting operations and maintaining strong broker relationships. You'll ensure timely delivery of contracts, accurate documentation, and efficient communication between brokers and internal teams.

• Act as the primary point of contact for broker inquiries, providing timely and accurate responses.
• Prepare, review, and distribute contracts, policy documents, and related materials.
• Assist underwriting team with administrative tasks, including data entry, file management, and compliance checks.
• Track and update policy and contract status in internal systems.
• Collaborate with underwriting and operations teams to resolve discrepancies or missing information.
• Maintain accurate records of broker interactions and documentation for audit and compliance purposes.
• Identify opportunities to improve broker experience and streamline internal workflows.

• Associate's or Bachelor's degree, or equivalent experience.
• Exceptional attention to detail and ability to maintain accuracy under pressure.
• Strong organizational and communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with CRM or policy management systems.
• Prior experience in insurance, underwriting support, or broker relations preferred.

• Excellent interpersonal skills for building and maintaining broker relationships.
• Strong problem-solving abilities and proactive approach to issue resolution.
• High level of accuracy and commitment to compliance standards.
• Resilient and adaptable in a dynamic work setting.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.