More jobs:
Dispatcher/CSR
Job in
Boca Raton, Palm Beach County, Florida, 33481, USA
Listed on 2026-05-07
Listing for:
Direct Cooling
Full Time
position Listed on 2026-05-07
Job specializations:
-
Administrative/Clerical
Clerical
Job Description & How to Apply Below
Overview
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. This position supports an air conditioning (AC) company, and the responsibilities include answering calls, scheduling jobs, ordering parts for technicians, scheduling inspections, and registering units.
Responsibilities- Receive inbound calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency and membership
- Transmit job information to the appropriate technician
- Dispatch technician to location
- Monitor status of the whole team
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for high-stress situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
Compensation: $17.00 - $24.00 per hour
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