Administrative Associate

Summary

Provide administrative and back-office support for a boutique, assisting clients and sales professionals with transactions, repairs, and shipping/receiving. Handle phone inquiries, process sales and prepare transfers according to company policies, and perform opening and closing procedures. Support inventory reconciliation, packaging and mailings, and ensure the store is stocked with necessary supplies while assisting with general store maintenance.

• Assist clients with purchases, repairs, and service concerns in a professional manner
• Support sales professionals and management with special requests and administrative needs
• Answer phones and assist clients with inquiries
• Process sales transactions and complete opening and closing procedures
• Ship and receive merchandise, prepare transfer requests, and maintain transfer documentation
• Process and distribute repairs; prepare factory repairs via mail
• Prepare packages for mailing and take bank deposits to the banking facility
• Maintain store supplies, package and gift-wrap merchandise as requested, and participate in store maintenance

• High school diploma
• 1-3 years of administrative experience
• Good customer service and selling skills with strong interpersonal and communication abilities
• Detail oriented, organized, and able to multitask in a fast-paced environment
• Computer literate (MS Office)
• Schedule flexibility including availability for evenings and weekends; ability to stand for long periods