Administrative Associate

Job Objective

To help you be successful, our Administrative Associate will be fully trained in our services; supported by a management team that truly cares about your success. You are empowered to be yourself to create an experience that will build long-lasting relationships. An Administrative Associate will assist clients and Sales Professionals with all sales transactions and repairs, ship and receive merchandise following company guidelines, answer phones and general back-office functions.

Responsibilities

* Assist clients with their purchase, repair, or service concern in a friendly and professional manner.

* Assist sales professional and management team with their concerns and special request.

* Answer phones in a polite, friendly manner and assist clients with their request.

* Take bank deposits to banking facility.

* Process sales transactions and ensure they are handled according to Company policies.

* Perform Opening and closing procedures.

* Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all incoming and outgoing transfer packing slips in corresponding files.

* Assist and cooperate with corporate office on special requests, such as: drop shipments, RTV's, reconciling of store inventory, etc.

* Process and distribute repairs, accordingly, prepare factory repairs via US Mail, assist clients with all repair service questions.

* Ensure store has all necessary supplies and materials.

* Ensure merchandise that client has purchased is properly packaged in corresponding box, cleaned, price tags removed, gift wrapped if requested.

* Assist Sales floor with typing/requesting Retail Replacement Cost Certificates.

* Prepare all packages for mailing and shipping.

* Participate with general store/office maintenance.

* Completions of all duties as assigned by management.

Supervisory/Management Responsibilities

* N/A

Physical Requirements

* Required to stand up for long periods of time

Working Conditions and Environment

* Schedule flexibility and availability required to accommodate store hours, including evenings and weekends

* Multi-task environment at a fast-paced level

Knowledge and Skills Required

Education

* High School Diploma

Experience

* 1-3 years of administrative experience

Skills

* Good Customer Service and selling skills

* Good interpersonal and communication skills (verbal and written)

* Detail oriented and good organizational Skills

* Teamwork

* Able to multitask in a fast-paced environment

* Computer literate (MS Office)

* This is a part time position

Documents

* WOS Administrative Associate .pdf (129.58 KB)

* Apply Now