Policy Typist

EASTERN TITLE DIVISION

Job Description:

The Policy Production Typist is primarily responsible for typing owners and loan policies. Duties also include general assistance to policy department manager and assistant manager.

• Types final owners and loan policies in Ram Quest; a minimum of 3 per hour
• Communicate with agents and or internal staff to complete title polices, endorsements and or any other documentation needed to complete requests.
• Handles telephone inquiries from both external and internal customers; responds to inquiries regarding file status.
• Assists, if necessary, in remitting files for transmittal to state office
• Miscellaneous duties as assigned by supervisor

• Working knowledge of county clerks public access programs (i.e. property appraiser, taxes, public records, etc.)
• Must be computer literate.
• Must excel in verbal and written communication skills to respond to customer and examiners requests,
• Proficiency in Word and Excel.
• Good organizational skills.
• Ability to prioritize and handle multiple projects.
• Strong administrative skills.
• Ability to interface effectively and professionally with all levels of employees and management throughout the Company, as well as customers.
• Excellent verbal and written communication skills.
• Detail oriented and good proofing skills.

• Ability to work from 8:30 a.m. to 5p.m. Monday through Friday.
• Must be personable, positive and a professional representative of the Company.
• Regular consistent attendance is required, that could include attendance at after hour Company events.
• Ability to accept supervision.
• Ability to foster, develop and maintain professional and collaborative working relationships.
• Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
• Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
• Ability to work overtime as requested and approved by supervisor.
• Perform other duties as assigned by supervisor.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to prioritize and handle multiple projects.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office Suite and Outlook.

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• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee's primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Old Republic Title is an Equal Opportunity Employer