Medical Records Coordinator

Job Details:

Job Location:

REMEDIAL PRO
- Boca Raton, FL 33463, Salary Range: $20.00 - $22.00, Medical Records Coordinator
- Onsite Boca Raton, FL

Remedial Pro is a specialized medical billing company dedicated to serving substance abuse treatment and behavioral health organizations. With over 20 years of industry expertise, we provide insurance verification, billing and claims submission, utilization review, and revenue cycle support, helping providers streamline operations, reduce billing errors, and focus on delivering exceptional patient care.

Job Type: Full-Time

Location:

In Person

Pay: $20.00/ HR-$22.00/HR

We are looking for a dependable and organized Medical Records Coordinator to help process and track medical record requests.

The person in this position will sort medical records mail, prepare records for mailing, obtain tracking numbers, send confirmation emails, and keep the medical records spreadsheet up to date.

• Sort incoming mail and separate Medical Records mail from mail for other departments.
• Send mail to the appropriate internal departments.
• Review medical record requests received by mail, email, fax, or from healthcare facilities.
• Enter patient and request information into the medical records tracking log
• Print and prepare medical records for mailing.
• Verify that the records are being sent to the correct payor.
• Prepare packages and mail medical records using the appropriate mailing service.
• Obtain and record the shipment tracking number.
• Update the spreadsheet with:
• Date mailed
• Mail Carrier
• Tracking number
• Email correspondence confirming that the medical records were submitted.
• Provide the tracking number in the confirmation email.
• Follow up on missing information or returned mail.
• Keep records and patient information organized and confidential.
• Follow company policies and HIPAA/privacy requirements.

• High school diploma or equivalent.
• Previous office, medical office, or records experience preferred.
• Good computer skills.
• Basic knowledge of Microsoft Excel and Google Drive.
• Attention to detail.
• Good written and verbal communication skills.
• Ability to stay organized and manage multiple requests.
• Ability to handle confidential information.
• Reliable and dependable.

• Is organized and detail-oriented.
• Works well independently.
• Follow instructions and procedures.
• Is comfortable working with spreadsheets.
• Communicates professionally by email.
• Takes responsibility for completing tasks from beginning to end.
• Understands the importance of protecting patient information.

• Health, dental & vision insurance
• 401(k) with company match
• Paid time off (PTO)
• Paid holidays
• Growth & advancement opportunities
• Supportive team environment