Product Manager

Overview

All Star Healthcare Solutions is seeking dedicated, energetic, hardworking individuals to join a highly successful, growing healthcare staffing company in North Broward. Our culture is professional, fast-paced, and people-centric. Our team members provide exceptional service in a people-first environment. We pride ourselves on serving our Providers, Clients, and the Community effectively while also focusing on our employees' personal, professional, and financial goals.

As a Sun-Sentinel Top Places to Work recipient, All Star is the team to join if you are looking for specialized development, benefits, competitive pay, and job expansion in a fun and collaborative environment.

• Conduct continuous user research (interviews, surveys, feedback analysis, usability testing) to gain deep insights into the needs, pain points, and Jobs-to-be-Done of our internal users (Consultants, Business Partners) and external users (Clients, Candidates).
• Develop a strong understanding of the Locum Tenens assignment lifecycle, including lead management, matching, presentation, booking, credentialing, compliance, travel, and post-assignment workflows.
• Translate user insights and business requirements into clear problem statements and opportunities—including opportunities for automation and AI-assisted workflows across the staffing lifecycle.
• Own, maintain, and prioritize the product backlog for your stream-aligned team, ensuring alignment with the overall product vision, strategy, and roadmap set by the Director of Product Management.
• Develop clear and concise user stories, acceptance criteria, and feature specifications.
• Partner with the Director PM and Solution Architect on roadmap planning, making effective trade-off decisions based on value, effort, strategic importance, and platform constraints within Salesforce.

• Work day-to-day as a core member of a stream-aligned team, collaborating closely with the Solution Architect, Developers, and QA to bring features to life.
• Actively participate in Agile ceremonies, clarifying requirements and making real-time decisions to ensure sprint goals are met.
• Ensure features effectively leverage our CRM platform, adhere to CRM governance best practices, and integrate seamlessly with connected systems (Hub Spot, Sage Intacct, etc.).
• Identify opportunities to enhance workflows through AI, automation, or data-driven recommendations, working with data and engineering partners as needed.

• Engage with internal stakeholders across Sales, Operations, Marketing, Credentialing, Travel, Finance, and Support to gather input, manage expectations, and ensure buy-in for product initiatives.
• Clearly communicate product plans, progress, and insights to your team, the Director of Product Management, and relevant stakeholders.
• Help drive adoption and change management for new features within a high-volume, fast-paced staffing environment.

• Partner with the Reporting & Analytics team to define success metrics and instrument features for effective tracking.
• Analyze product usage data, user feedback, staffing KPIs, and operational throughput metrics (e.g., time-to-book, fill rate) to identify areas for improvement.
• Evaluate the performance and effectiveness of AI-driven features and use insights to iterate and enhance value.

• Typically 2–5+ years of experience in a Product Management role, with a track record of launching and iterating on successful products or features, preferably in a B2B or SaaS environment.
• Proven experience working in an Agile/Scrum development environment directly with engineering teams.
• Hands-on experience with product discovery techniques (user interviews, journey mapping, JTBD) and translating insights into actionable product plans.
• Experience with CRM platforms (Salesforce is a strong plus), with an understanding of configuration vs customization, platform limitations, and system integrations.
• Experience optimizing workflow-heavy or operationally…