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Product Manager - Agent & CX Innovation
Job in
Boca Raton, Palm Beach County, Florida, 33481, USA
Listed on 2026-02-07
Listing for:
Cinch Home Services
Full Time
position Listed on 2026-02-07
Job specializations:
-
Business
Product Specialist, Business Management
Job Description & How to Apply Below
A leading home services company is seeking a Product Manager - Agent Experience to enhance customer interactions through a high-performance technology team. This role will manage the product experience for contact center agents utilizing NICE CXone and Salesforce tools. The ideal candidate will have 5+ years in product management, strong analytical and communication skills, and be proficient in Agile methodologies.
This opportunity offers a chance to drive product strategy and collaborate with internal and external partners.
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