Credentialing Specialist

At IDI, we deliver innovative identity intelligence solutions. Our proprietary technologies and advanced analytical capabilities empower organizations to operate with confidence, providing real-time identification and location of individuals, businesses, assets, and their interrelationships. With a focus on identity verification, risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition, our intelligent platform, CORE™, caters to organizations of all sizes, transforming data into intelligence for frictionless commerce, safety, and reduced fraud.

The Role:

We are seeking a highly-motivated, energetic individual with an investigative mind to join our team as a Credentialing Specialist. This important role provides due-diligence and verification functions to support proper vetting of potential customers.

What You Will Do:

• Perform various verification related tasks to ensure authenticity of information submitted by potential clients.
• Validate potential clients’ needs against permitted use cases of our solutions and data.
• Use third party resources to conduct deep due-diligence on business entities and company principals.
• Create and maintain reports for management.
• Other duties as assigned.

What You Bring:

• 2+ years in a credentialing, customer service, or administrative role.
• Ability to multi-task with a strong attention to detail.
• Comfortable with regular re-prioritization.
• Strong written and verbal communication skills.
• Excellent interpersonal skills both internally and with potential clients.
• Ability to work as a team player.
• Proficient in Microsoft Office solutions (Excel, Word, Outlook).
• Experience with Salesforce CRM a plus.
• Applicants must have permanent work authorization in the U.S.; we are not sponsoring visas for this role.

What We Offer:

IDI offers excellent benefits including opportunity for stock (RSU) grants, a 401K and generous company match, flexible PTO policy, medical, dental and vision coverage, commuter benefits, in-office healthy snacks, team events and more.

IDI is proud to be an Equal Opportunity Employer.