Product Manager II

Position: Payments Product Manager II
About the Business

Lexis Nexis® Payment Solutions helps government agencies optimize the citizen and consumer payment experience by enabling secure, flexible, and efficient payment acceptance across channels. Our solutions are designed to meet citizens and consumers where they are-whether payments are made in person, online, by phone, or via mobile device-while minimizing disruption to existing operations. By supporting multiple payment methods and channels without requiring changes to current processes or additional staffing, Payment Solutions makes it easier for agencies to collect payments quickly and conveniently.

This ease of use helps drive timely payments while maintaining a consistent experience across touchpoints. You can learn more about Lexis Nexis® Payment Solutions at:

About the Team

The Product Management team is responsible for building secure, compliant, and scalable payment solutions that support government agencies and customers. We operate at the intersection of technology, compliance, and customer experience, partnering closely with engineering, design, operations, legal, risk, sales, and support teams. Our mission is to deliver reliable, data‑driven payment capabilities that meet complex regulatory requirements while improving outcomes for agencies and constituents.

About the Role

The Payments Product Manager II is responsible for owning and delivering multiple product features within the government payments domain. This role leads feature execution end‑to‑end, from discovery through release, and represents assigned features within cross‑functional teams. The Product Manager II develops product plans, proposes new feature ideas grounded in a deep and firsthand understanding of customer needs, and ensures timely resolution of production issues based on data and customer impact.

This role operates with a high degree of independence and accountability, balances iterative delivery with regulatory rigor, and regularly presents product progress and demos to key stakeholders at program milestones.

Responsibilities

+ Own the roadmap, backlog, and execution for multiple government payment features across supported channels including online, POS, IVR, and electronic check.

+ Translate government agency, merchant, and internal stakeholder needs into clear product requirements, user stories, and acceptance criteria.

+ Lead feature delivery from discovery through release in close partnership with engineering and UX teams to deliver secure and scalable solutions.

+ Prioritize enhancements, defects, and operational issues based on customer impact, regulatory risk, and business value.

+ Maintain a well‑groomed backlog aligned to sprint and program goals and operate within Agile methodologies such as Scrum or Kanban.

+ Lead product demos, sprint reviews, and milestone presentations for internal stakeholders.

+ Develop a deep understanding of government agency workflows, payment acceptance requirements, and compliance constraints.

+ Capture, validate, and prioritize customer needs using structured discovery techniques, data analysis, and direct agency feedback.

+ Interpret regulatory, policy, and market changes into actionable product insights.

+ Act as the voice of the government customer within cross‑functional teams.

+ Apply working knowledge of the payments ecosystem, including issuers, acquirers, processors, networks, merchants, and payment facilitators.

+ Demonstrate knowledge of   Pay Fac‑related capabilities for government customers, including onboarding, authorization, settlement, reconciliation, chargebacks, disputes, risk management, PCI compliance, and secure payment processing.

+ Partner with compliance, legal, and risk teams to ensure all features meet business, legal, and regulatory requirements.

+ Analyze product usage, operational metrics, and customer data to guide prioritization and product decisions.

+ Evaluate product hypotheses using quantitative methods, including A/B testing where applicable.

+ Make informed trade‑offs between scope, timeline, customer impact, and regulatory considerations.

+ Partner with analytics and operations teams to improve visibility into payment performance…