Client Engagement Coordinator

Client Engagement Coordinator

Full Time Sales Boca Raton, FL, US

6 days ago Requisition

US Claims is a leading provider of advances to personal injury victims and their families. US Claims’ mission is to provide much-needed liquidity to an underserved market, providing financial means for victims to pursue a fair settlement. We have built an organization driven by excellence, and we are looking for people who are excited by the opportunity to join us! Offering an innovative environment guided by outstanding leadership, it is a perfect platform to demonstrate your talent and build your career.

Energized by the challenges and rewards ahead, we are a passionate team that will continue working on the exponential growth of our business. We are currently hiring a Client Engagement Coordinator to join our team, reporting directly to our Market President.

• Firstpointofcustomercontactforgatheringinformationneededoninquiriesafteronlineapplicationsaresubmitted
• Buildsandmaintainsbusinessrelationshipswithclientsbyprovidingpromptandaccurateservicetopromotecustomersatisfaction
• EnterclearandconciseupdatestotherelatedCRMleadsandactivity
• Researchandobtainadditionalinformationneededtoassistinternal Sales Teammembersinsendingaleadthroughtheentirelifecycleoftheirrequest
• Deliverunparalleledvalue,excellentserviceandprovideapositiveclientexperience
• Timely follow-upwithboththeinternal
  
  Sales Teamandthecustomerthroughtheentirelifecycleoftheirrequest

• Bachelor's degree in a related field preferred
• Outstanding written and oral communication skills
• Abilitytoworkindependentlyandeffectivelyaspartofateam,whilehandlingmultipletasksandresponsibilitiessimultaneously
• Abilitytomanagemultipleclientsituations,needs,and inquiries
• Needtobeabletobuildandmaintaingoodcross-enterpriseworkingrelationships
• Experienceworkinginpersonalinjuryorparalegalworkisaplus
• Comfortable handling high-volume workloads and a fast-paced environment