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Chief Operating Officer / Integrator (EOS)

Firm Name:
Confidential (Premier, Fast-Growing Plaintiff's Personal Injury Law Firm)

Position Type:
Full-Time

Location:

Boca Raton, FL (In-Office / Hybrid flexibility)

Reporting To:
Founder / CEO

Compensation: $130-170k + bonus

Position Overview

We are a premier, fast-growing plaintiff's personal injury and medical malpractice law firm that has reached a critical growth inflection point. To handle our expanding market footprint, we are not looking for a traditional legal administrator, a generic "Director of Operations," or a glorified executive assistant.

We are seeking a true Chief Operating Officer (COO) / Integrator to partner directly with our Founder (The Visionary). This is a pure business leadership seat. Your primary mission is to take the big-picture growth goals of the Visionary and turn them into a structured, highly functional reality. You will execute the business strategy, build scalable infrastructure, install relentless accountability, and run the daily business engine so the Founder can focus entirely on high-stakes litigation and trial practice.

We operate under the EOS (Entrepreneurial Operating System) framework. Prior experience running a business as an EOS Integrator is highly preferred.

Core Responsibilities

• EOS Integration:
  Own the Integrator seat. Drive the execution of the firm's 3-Year Picture, 1-Year Plan, and Quarterly Rocks. Lead, manage, and hold the leadership team accountable (LMA) to their metrics and goals.
• Process & Systems Infrastructure:
  Evaluate, refine, and document core operational processes to build a highly scalable business model. Ensure systems, automation, and tech stacks are fully adopted and optimized across all departments.
• Financial Management & Visibility:
  Partner with finance/bookkeeping to oversee budgeting, cash flow forecasting, and profitability metrics. Build and maintain a crystal-clear operational dashboard/scorecard so leadership always has real-time visibility into performance data.
• Talent & HR Architecture:
  Oversee the recruitment, onboarding, training, and performance management pipelines. Foster a high-performance culture rooted in clear KPIs, regular feedback, and absolute accountability.
• Vendor & Asset Management:
  Take complete ownership of all external vendor relationships-including marketing agencies, legal tech partners, medical record retrieval services, and software vendors-ensuring maximum ROI and performance.
• Cross-Department Alignment:
  Remove obstacles, resolve internal friction points, and ensure complete alignment across intake, litigation, pre-suit, and administrative departments.

Qualifications & Experience

• The Operator Mindset: 5+ years of experience as a COO, VP of Operations, or General Manager in a fast-paced, growth-stage business environment. Prior legal industry experience is not required
  -we value pure business acumen, operational discipline, and scalability expertise over a legal background.
• EOS Mastery:
  Deep understanding of the Entrepreneurial Operating System (EOS) framework. Proven experience functioning as a true "Integrator" or managing a company through an EOS rollout is a massive advantage.
• Tech-Savvy Leader:
  Exceptional proficiency with modern project management systems, CRM platforms, reporting dashboards, and workforce automation technologies.
• Financial Literacy:
  Strong competency in managing budgets, interpreting P&L statements, tracking margins, and driving operational efficiency through data.
• High Emotional Intelligence (EQ) & Accountability: A firm but empowering leadership style. You must be exceptional at managing diverse personalities, holding teams to high standards, and keeping projects across the finish line.

Benefits

• Health, dental, vision insurance
• 401(k) match up to 3%
• Competitive wages (salary + bonuses)
• Ability to work hybrid as needed

For this position you must be currently authorized to work in the United States. We do not sponsor for this position.