Senior Business Analyst – Sales

Duties and Responsibilities

• Design and develop predictive commission and financial models to evaluate proposed sales compensation plans, plan changes, and payout scenarios.
• Analyze compensation and performance data to assess plan and program effectiveness, earnings outcomes, quota attainment and performance trends across roles, tenure, and geographic markets.
• Translate complex analysis into clear, actionable insights that inform plan design, operational improvements and future compensation decisions; effectively communicate findings to senior leadership.
• Lead and support manual commission, sales contests and bonus calculations, partnering closely with Finance to ensure accurate payments, reconciliations and financial controls.
• Build, maintain and enhance recurring and ad-hoc commission and production reports, analytic views and models to support leadership decision-making and ongoing optimization of compensation programs.
• Ensure the integrity, accuracy and compliance of sales performance, commission and bonus data across compensation and reporting systems through on-going validation, reconciliation and audit processes.
• Proactively identify discrepancies, root causes and systematic data issues impacting compensation outcomes; partner with Finance, Sales Operations, and IT to drive resolution and prevent recurrence.
• Serve as primary point of contact for employee compensation questions and disputes, resolving issues professionally, accurately and in a timely manner.
• Collaborate cross-functionally with Finance, Sales Operations, HR, Payroll, IT and other internal stakeholders to improve data workflows, reporting efficiencies and compensation processes.
• Prepare and maintain accurate and clear sales compensation documentation, including plan and policy documents, plan rollout communications and pay calculators.
• Lead or support special projects and continuous improvement initiatives focused on advancing compensation, programs, analytics, processes and system capabilities.
• Manage the distribution and acknowledgement of approved plan and policy documents through the company’s internal management system.
• Conduct user acceptance testing, parallel testing and data reviews during commission system enhancements, plan changes, territory realignments and quota allocation changes.

• Bachelor’s degree required.

• 3-5 years of analytical experience in Compensation, Finance, or a related field.
• Experience analyzing and reporting on large, complex data sets to identify issues, trends, and exceptions that drive improved results and solutions.

• Excellent oral and written communication skills.
• Advanced proficiency in Microsoft Excel, with an emphasis on financial and compensation modeling and analysis.
• Database skills and knowledge;
  Tableau experience a plus.
• Commission / incentive management system experience preferred.
• Strong Microsoft PowerPoint skills.
• Self-starter with strong leadership ability and business acumen.
• Highly detail-oriented with strong analytical skills.