Operations Coordinator, Residential Education

Position Summary

Florida Atlantic University is seeking an Operations Coordinator. – Boca Raton, FL.

The Operations Coordinator is a 12-month full-time, live‑in staff member supervised by the Assistant Director of Residential Education. The Operations Coordinator is an integral part of the Residential Education team, which ensures the development of a 450‑675 bed residential community that fosters a sense of community, learning, and well‑being.

The Operations Coordinator supervises 18‑20 Front Desk Staff and implements a residential curriculum to promote student learning and engagement. On‑call responsibilities on a shared rotation supporting 4,700 residents.

• Manage and supervise two 24‑hour desk operations.
• Interview, select, train, supervise, and evaluate Front Desk Staff student employees.
• Responsible for scheduling, timekeeping, tracking, and approval of student employee hours.
• Maintain key control/inventory.
• Responsible for processing charges to student accounts related to room damage, key charges, etc.
• Coordinate space changes and occupancy verification processes, in consultation with the Assignments and Contracts team.
• Assist with hall opening/closing procedures.
• Contribute to a comprehensive assessment plan and utilize data to make evidence‑based enhancements to programs and services.
• Interpret and ensure compliance with departmental and university policies, guidelines, and other relevant regulations.
• Educate staff and students to enforce policies.
• Maintain positive working relationships with custodians, maintenance specialists, and other facilities personnel.
• Communicate with facilities staff and immediate supervisor on building needs and preventive maintenance projects.
• Facilitate fire drills, conduct routine facilities inspections, and assist with monitoring work orders and communication regarding work order status.
• Serve as a customer service representative of the department and university.
• Communicate with residents about housing concerns.
• Coordinate and ensure proper use of residential spaces for programs and activities.
• Monitor fitness/computer equipment, if applicable.
• Review desk shift reports daily and provide necessary follow‑ups.
• Participate in department meetings, staff meetings, committee meetings, and one‑on‑one meetings.
• Coordinate summer operations for summer camps, including facility readiness and check‑in/out procedures.
• Assist with summer projects such as staff training, program review, assessment, manual review, procedural guidelines, etc.
• Engage in professional development opportunities and continuous learning.
• Support university‑wide initiatives and events.
• Fiscally responsible for the use of a university purchasing card.
• Serve as a Campus Security Authority and as essential personnel.
• Serve on an on‑call rotation and assist with emergencies and crisis response.
• Performs other job‑related duties as assigned.

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax‑deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day.
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty – Tuition assistance after 6 months of full‑time employment.
• For in‑unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
• For details on FAU’s amazing offers visit us at https://(Use the "Apply for this Job" box below)..php

• A master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.

Salary: $43,888 annually.

Location:

Boca Raton

Work Days and

Hours:

Monday - Friday, 8am - 5pm. Some nights and weekends…