Team Lead, USHQ Lab Operations

D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. It is the world’s first commercial supplier of quantum computers, and the first and only to offer dual-platform quantum computing products and services, spanning both annealing and gate-model quantum computing technologies. D‑Wave’s mission is to help customers realize the value of quantum today through enterprise-grade systems available on-premises and via its Leap™ quantum cloud service, which offers 99.9% availability and uptime.

More than 100 organizations across commercial, government, and research sectors trust D‑Wave to address complex computational challenges using quantum computing. Learn more about realizing the value of quantum computing today and how D‑Wave is shaping the quantum-driven industrial and societal advancements of tomorrow:

Join D‑Wave as we launch our state‑of‑the‑art facility in Boca Raton, Florida, opening in 2027. We are seeking a Team Lead, USHQ Lab Operations to be among the first members of our Florida Lab Operations team, helping establish and lead the laboratory operations that support D‑Wave’s next generation of quantum processor development.

In this hands‑on leadership role, you will guide the team responsible for planning, coordinating, and executing cryogenic test cycles that enable quantum processor testing and development. You will help ensure dilution refrigerators, payload installations, and cooldown workflows operate with consistency, reliability, and predictable throughput while supporting critical research priorities.

Your journey begins with a fully supported training and knowledge‑transfer short‑term assignment at our headquarters in Burnaby, British Columbia, where you will gain immersive, hands‑on experience with D‑Wave’s cutting‑edge quantum systems, laboratory operations, and established processes. This position is located in Boca Raton, FL; where you will return after your temporary assignment and take a leadership role in launching and stabilizing the new cryogenic laboratory, building safe, reliable, and increasingly self‑sufficient operations.

This is an opportunity for an experienced technical leader who thrives in a hands‑on environment, brings strong operational judgment, and enjoys building teams and processes from the ground up. You will play a critical role in establishing the foundation for Florida Lab Operations, enabling the team to assume increasing ownership while advancing the future of quantum computing.

• Lead the Lab Ops team in Florida by coordinating daily priorities, workload, assignments, and operational coverage.
• Serve as the first point of contact for technical guidance, troubleshooting, and procedural questions.
• Help launch Florida lab operations by establishing procedures, training, documentation, readiness checks, and escalation practices.
• Plan and oversee cryostat cooldowns, warmups, and payload operations, including system readiness, maintenance status, instrumentation, and scheduling.
• Enforce approved safety procedures, checklists, and operational standards.
• Coordinate priorities and dependencies with engineering, packaging, infrastructure, controls, and other partner teams.
• Maintain accurate configuration, cycle, and operational records.
• Track operational performance and drive improvements in reliability, schedule adherence, and throughput.

• Bachelor’s degree in engineering, applied sciences, physics, or equivalent practical experience.
• 6+ years of experience in laboratory operations, cryogenic systems, or another complex technical environment.
• Experience leading or coordinating a technical team.
• Hands‑on familiarity with cryogenic systems, experimental hardware, instrumentation, or laboratory infrastructure.
• Strong planning, prioritization, troubleshooting, and cross‑functional coordination skills.
• Ability to balance hands‑on technical work with team leadership responsibilities.
• Strong safety awareness, documentation discipline, and attention to detail.
• Ability to work effectively and independently in a new and developing operation.

Experience launching, commissioning,…