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Patient Services Training Lead & QA Coach
Job in
Boca Raton, Palm Beach County, Florida, 33481, USA
Listed on 2026-09-09
Listing for:
Jobtailor
Full Time, Apprenticeship/Internship
position Listed on 2026-09-09
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Jobtailor is seeking a Training Lead to design and deliver workshops for medical claims and patient services. You will guide onboarding, mentor teams, and coach QA across onshore and offshore teams. The role requires strong data analysis, process improvement, and effective communication to drive performance.
The position involves leading sessions, coordinating with global teams, and adopting new AI tools to enhance curricula. Hybrid work and travel are part of the role.
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