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HelpDesk/Support Customer Service Rep

Insurance Escalation Specialist - Florida Homeowners

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: Florida Peninsula Insurance
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading insurance company located in Boca Raton, Florida, is seeking a Customer Service Escalation Specialist. This role involves managing escalated customer matters, requiring strong problem-solving and analytical skills, alongside at least five years of experience in Florida homeowners insurance. The ideal candidate will demonstrate excellent written and oral communication skills, attention to detail, and proficiency in Microsoft Office. This position offers an hourly rate between $23.07 - $26.44, with a schedule from 11AM to 8PM ET.
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