Senior Claims Advocate & Customer Experience Lead

A leading risk management firm in Boca Raton is seeking a Customer Advocate to enhance customer experience throughout the claims process. The role requires extensive property claims experience and strong customer service skills. You will act as a liaison, ensuring timely communication of claim status and managing inquiries from various stakeholders. Ideal candidates will possess a High School diploma and relevant insurance industry experience, with a focus on providing exceptional service and detailed documentation throughout all client interactions.
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