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Strategic Customer Success Manager Retention Lead

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: R2 Unified Technologies
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
Position: Strategic Customer Success Manager: Growth & Retention Lead
A leading managed services provider in Boca Raton, Florida, is seeking a Customer Success Manager to ensure customer satisfaction and retention through strong relationship management. The role involves serving as the primary contact for clients, leading quarterly business reviews, and coordinating communications during service incidents. The ideal candidate will have at least 3 years of experience in customer success and excellent communication skills.

This position also offers benefits including 401k matching, unlimited PTO, and comprehensive medical coverage.
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