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Receptionist/Communication Officer
Job in
Boca Raton, Palm Beach County, Florida, 33481, USA
Listed on 2026-08-28
Listing for:
Mouratoglou Tennis Center
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Management & Planning, Office Administrator/ Coordinator
Job Description & How to Apply Below
- Manage client communications via Whats App, email and phone
- Respond to inquiries regarding lessons, programs, schedules, prices and availability
- Assist clients with bookings, confirmations, payments and rescheduling
- Provide clear and accurate information about the center's services
- Suggest suitable alternatives when a requested service or time slot is unavailable
- Help convert client inquiries into bookings while maintaining excellent service
- Coordinate with the Office Manager, Head Coach, Tennis Director and on-site teams
- Support reception and pro shop operations when required
- Maintain organized communication records and ensure reliable follow-up
- Manage client communications via Whats App, email and phone
- Respond to inquiries regarding lessons, programs, schedules, prices and availability
- Assist clients with bookings, confirmations, payments and rescheduling
- Provide clear and accurate information about the center's services
- Suggest suitable alternatives when a requested service or time slot is unavailable
- Help convert client inquiries into bookings while maintaining excellent service
- Coordinate with the Office Manager, Head Coach, Tennis Director and on-site teams
- Support reception and pro shop operations when required
- Maintain organized communication records and ensure reliable follow-up
- Excellent written and verbal communication skills
- Professional, friendly and solution-oriented approach
- Strong organizational skills and attention to detail
- Ability to manage several conversations and requests simultaneously
- Comfortable working in a fast-paced environment with changing priorities
- Commercial mindset and ability to understand clients' needs
- Patient, adaptable and able to remain calm when dealing with demanding situations
- Positive attitude and strong team spirit
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