Residential PV Field Service Specialist

What a Day Looks Like You’ll kick off the day reviewing production alerts and prepping your route. On site, you’ll hunt down the root cause of issues—anything from inverter gateway communication hiccups and failing microinverters to battery performance abnormalities. You’ll also address roof-leak service items per SOP and handle warranty-driven visits. Before you leave, you’ll run system checks, verify performance, and capture thorough photo notes for the team.

Core Responsibilities Troubleshoot production shortfalls and performance alarms

Resolve gateway/inverter communication problems

Diagnose microinverter failures

Evaluate and address battery/storage performance concerns

Support roof leak-related service per established SOP Complete warranty-related service calls

Perform basic field testing and system verification

Assist with removal and reinstall (R&R) projects as needed

Field Work & Collaboration Conduct onsite service visits and inspections

Assist with site surveys when requested

Document work via photos and detailed notes

Share clear findings and recommendations with the internal team Service Coordination Use Service Titan (or comparable software) to track jobs and update statuses

Contribute to service documentation and timely progress updates

Coordinate with technicians, vendors, and internal stakeholders

Cross-Trade Exposure (As Needed)
Provide light, non-licensed electrical support

Coordinate generator or surge-related service items

Pitch in with general service team tasks

What You Bring1–3 years in residential solar (install, service, or troubleshooting)
Hands-on familiarity with PV components and common failure modes

Strong diagnostic instincts and field troubleshooting ability

Clear documentation habits and confident communication

Bonus Skills (Preferred, Not Required)

Experience with Service Titan or similar platforms

Electrical background (highly valued)
R&R project experience

Site survey exposure

Helpful Certifications (Nice to Have)
Enphase Tesla (Powerwall)
Generac (PWRcell)
Qcells Solar Edge Ready  to keep residential solar systems performing at their best? Join us and put your troubleshooting talent to work.
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