Accounts Receivable Specialist

NSD is a leading provider of vehicle protection solutions, supporting millions of motorists nationwide through innovative products and services for drivers, dealers, agents, and financial institutions.

We are seeking an experienced Accounts Receivable Specialist to join our growing finance team. This role is responsible for managing the full lifecycle of assigned client accounts, including billing, cash application, reconciliations, and collections. The ideal candidate is detail-oriented, proactive, and highly proficient in Excel—
VLOOKUP experience required
.

• Manage end-to-end billing and cash collections for assigned accounts
• Investigate, reconcile, and resolve account discrepancies and unapplied cash
• Process daily cash receipts and ensure accurate application to customer accounts
• Proactively contact customers regarding outstanding balances and delinquent accounts
• Prepare and issue delinquency notices as needed
• Resolve business submission issues related to missing or incorrect application data
• Maintain detailed, accurate account notes after all phone and email communications
• Correspond professionally with customers via phone and email
• Audit incoming payment transactions for accuracy and compliance
• Identify potential credit risks and escalate issues when appropriate
• Maintain acceptable AR aging for your assigned book of business
• Partner with the department manager to evaluate and implement billing and payment automation
• Manage multiple priorities in a fast-paced, team-oriented environment

• High School Diploma required; some college preferred
• 1–3 years of Accounts Receivable, billing, or general accounting experience
• Strong understanding of AR processes and collections
• Advanced Excel skills, including VLOOKUP (required)
• Excellent organizational, time management, and communication skills
• Comfortable working hands-on in a dynamic, high-volume environment

• Stable, growing organization with nationwide impact
• Collaborative team environment
• Opportunity to contribute to process improvements and automation
• Hands-on role with real ownership of accounts
• Excellent Benefits:
  Health, Dental, Life, Vision and Disability Options as well as Paid Vacation Days, Sick Days, Holidays and PTO. Pet Insurance too!

NSD maintains a drug-free workplace and performs pre-employment substance abuse testing.

NSD provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.