Mortgage Processing Manager

Our team is growing quickly and we’re looking for an experienced mortgage pipeline manager who has a proven record of fully managing a team's loan pipeline to allow the originator to keep building. You'll help build our dream team, train, and mentor them to maximize production and quality control levels. We offer the talent, the team, and the internal support to take your career to the next level.

• Remedy, resolve or escalate customer service issues in a professional way.
• Estimate accurate monthly home loan funding goals and metrics forecast by creating pipeline management process.
• Build a positive work environment through helpful relationships with additional team stakeholders: mortgage servicers, underwriters, mortgage operations manager/branch managers, and mortgage loan officers to ensure the loan transaction progresses smoothly.
• Ensure that team members adhere to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings.
• Motivate, mentor, and assist team members to exceed daily, monthly, quarterly, and yearly goals and KPIs.
• Make sure loans are being submitted with everything needed for successful underwriting reviews.
• Make sure timelines and deadlines are being met.

• Multiple years (3-5) of high volume loan processing experience as a team lead in mortgage lending or mortgage banking, or at a credit union is acceptable; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is preferred.
• Superb organization, interpersonal, training, communication, and time management skills are required.
• Proven understanding of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.).
• Bachelor’s degree is an asset--High school diploma is required.
• Active NMLS Mortgage Loan Originator license preferred.
• Familiarity with AUS and LOS software, as well as Google Suite and MS Office, are beneficial.

$60,000 - $80,000 yearly.