Accounts Receivable & Sales Support Specialist

Location:

USA
- Boca Raton, FL area / Hybrid Remote

Our mission is to secure the digital landscape of our clients, and we are looking for a dedicated and experienced Accounts Receivable Specialist to join our dynamic team. This individual will play a critical role in ensuring that our company operates in full compliance with all regulatory requirements and industry standards, particularly in the field of cybersecurity.

We are seeking a detail-oriented Accounts Receivable & Sales Support Specialist to join our finance and operations team. This hybrid role is responsible for ensuring accurate invoicing and timely collections, while also supporting the sales team in maintaining account integrity and customer satisfaction. The ideal candidate will have experience with financial processing, strong communication skills, and a proactive approach to issue resolution.

This position plays a critical role in maintaining healthy cash flow and supporting sales operations from order entry through payment receipt. If you thrive in a dynamic, client‑focused environment, we encourage you to apply and help us advance our mission of securing the digital landscape for our customers.

Note:

This is a performance‑critical role that requires attention to detail, timeliness, and proactive communication. Success in this position is measured by accuracy, consistency, and accountability in financial and sales‑related tasks.

• Accurately generate and enter customer invoices based on sales orders, contracts, and negotiated terms.
• Confirm that all invoices accurately reflect pricing, product/service descriptions, quantities, discounts, and tax.
• Maintain and update billing details, including customer contact and payment terms.

• Monitor and apply incoming payments (including checks, ACH, credit cards, and digital platforms) to customer accounts.
• Reconcile payments to open invoices to ensure accuracy and resolve discrepancies promptly.
• Proactively follow up on outstanding invoices in coordination with the collections team.

• Assist with monthly payroll processing in coordination with HR or external payroll providers.
• Ensure accurate tracking and reporting of employee hours, commissions, bonuses, and deductions.
• Maintain confidentiality and compliance with payroll regulations, wage laws, and internal controls.
• Reconcile payroll‑related general ledger accounts and assist in resolving discrepancies.
• Support onboarding and offboarding tasks related to employee compensation, such as setting up direct deposit, reviewing final pay, and coordinating benefits‑related deductions.

• Collaborate with the sales team to ensure invoice accuracy against sales orders and agreements.
• Provide account updates, including payment history, credit limits, and open balances, to support sales efforts.
• Support resolution of discrepancies or billing disputes with input from both sales and customer service.

• Prepare and distribute monthly, quarterly, and annual reports on accounts receivable aging.
• Report on customer payment trends.
• Report on invoice accuracy metrics.
• Report on sales‑related billing activity.
• Assist management with cash flow forecasting and revenue recognition reporting.
• Reconcile A/R records with the finance team to ensure financial accuracy.

• Maintain up‑to‑date customer account records, including CRM contact information, terms, and notes.
• Respond promptly to customer billing inquiries and resolve issues efficiently.
• Support onboarding and account setup for new customers, ensuring smooth billing processes.

• Identify and recommend improvements to streamline invoicing, collections, and reporting processes.
• Assist with the implementation and optimization of accounting, CRM, and billing software systems.
• Support internal audits and contribute to compliance with financial policies and procedures.

• Be ready to jump into deals, calls, projects, and other tasks as needed to support business objectives and cross‑functional priorities.

• 2+ years of experience in accounts…