Senior Accounts Receivable Administrator

Senior Accounts Receivable Administrator

This position is responsible for analyzing, researching and resolving issues and variances arising from non‑payment, short payment, or cash application related to assigned customers. It also involves making recommendations to Management regarding the collectability of assigned customers.

• Review and research a high volume of transactions, identifying root causes of discrepancies and recommending solutions.
• Document issues and report findings to management.
• Provide customer service regarding collection issues.
• Monitor and maintain assigned accounts, handling customer calls, account adjustments/refunds, and reconciliations.
• Resolve client discrepancies and short payments.
• Accountable for reducing delinquency for the assigned portfolio through regular collection calls and correspondence.
• Work with customers and internal employees to pursue and resolve collection matters, including legal collections and troubled status.
• Complete other projects and duties as assigned.

• H.S. Diploma or GED required;
  Associate’s Degree preferred in Accounting, Finance, or related field.
• 3‑5 years of Accounts Receivable, Reconciliation, and/or Collections experience.
• Knowledge of general accounting principles and practices.
• Demonstrated research and reconciling skills.
• Experience reading and interpreting contracts (leases).
• Proficiency with Great Plains preferred.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may need to stoop, bend, kneel or crouch; stand, walk and sit; reach with hands and arms; sit up to 90% of the day;

respond verbally in an understandable, professional manner in person and over the telephone; use manual dexterity to input data into the computer; lift up to 15 pounds.

The work environment is an office/cubicle workspace with a moderate noise level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may require office environment.

• Financial wellbeing:
  Global Ownership Program with annual RSU awards (eligible employees), 401(k) with generous company match, and Employee Stock Purchase Plan offering company stock at a discount.
• Mental wellbeing:
  Dedicated Health Concierge service.
• Personal growth & balance:
  Generous paid time off (PTO) package, paid holidays, paid volunteer hours, tuition reimbursement, support for professional certifications, and a wellness reimbursement program.