Esthetician & Massage Therapist - Dual Licensed

Job Details

Job Location:

Boca Raton, FL 33496

Summary:

Provides exceptional spa services to members and guests by delivering massage therapy, facial treatments, skincare services, and waxing in a professional, welcoming, and relaxing environment. Utilizes a variety of massage modalities and advanced aesthetic techniques while ensuring the highest level of guest care, comfort, and confidentiality.

• Performs massage therapy, facial treatments, skincare services, and waxing services in accordance with established spa standards and protocols.
• Provides exceptional customer service by creating a warm, welcoming, and professional experience for all members and guests.
• Conducts client consultations to assess skincare concerns, wellness goals, treatment preferences, and contraindications prior to services.
• Analyzes skin conditions and determines appropriate facial treatments and skincare recommendations for each client.
• Performs massage and body treatments while maintaining proper draping techniques, client comfort, and appropriate pressure throughout the service.
• Performs waxing services using proper sanitation and safety protocols, including facial and body waxing with hard and soft wax techniques.
• Maintains complete confidentiality regarding client information and remains attentive and sensitive to individual client needs.
• Recommends retail products, home care regimens, and additional spa services based on client needs and treatment goals.
• Educates members and guests on the benefits of massage therapy, skincare treatments, and wellness services.
• Maintains treatment rooms, equipment, linens, and supplies in a clean, sanitary, and organized manner in accordance with spa and health regulations.
• Ensures treatment rooms are properly prepared and stocked prior to each appointment.
• Manages appointment times efficiently to ensure each client receives their full scheduled service.
• Assists with scheduling, confirming appointments, and processing payments as needed.
• Maintains accurate treatment records and client notes in accordance with spa policies.
• Communicates professionally and courteously with members, guests, co-workers, management, and the public.
• Adheres to all spa policies, procedures, safety standards, and sanitation guidelines.
• Maintains current knowledge of massage therapy techniques, skincare trends, products, and wellness practices.
• Exhibits and maintains a professional appearance and demeanor that reflects positively on The Polo Club.
• Performs other duties as assigned by the Wellness Manager or Director of Wellness.

• Requires knowledge of massage therapy techniques, skincare treatments, waxing procedures, anatomy, and wellness practices.
• Must possess current Massage Therapist and Esthetician/Facial Specialist licenses as required by the state.
• Ability to perform 30, 60, and 90-minute massage and facial services.
• Experience with various massage modalities and advanced facial treatments preferred.
• Must be experienced in chemical peels, microdermabrasion, LED light therapy, lash and brow tinting, and advanced skincare treatments.
• Experience in waxing protocols, including facial and body waxing, nose, ears, bikini, and Brazilian waxing using hard and soft wax preferred.
• Requires excellent customer service and communication skills.
• Must be a team player with the ability to work effectively in a collaborative environment.
• Requires good judgment, professionalism, and attention to detail.
• Knowledge of spa services, skincare products, body treatments, and wellness offerings required.
• Knowledge and proper use of spa equipment including hydroculator, hydraulic massage table, hot stone equipment, microdermabrasion devices, LED equipment, and waxing tools preferred.
• Ability to verbally communicate effectively in English and understand written and verbal instructions.
• Ability to interact professionally and maintain effective working relationships with members, guests, supervisors, and co-workers.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Ability to maintain a calm and professional demeanor during busy periods.
• Previous luxury spa, resort, or club…