Field Care Coordinator

Become a part of our caring community

The Care Coach evaluates member’s needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.

Current starting salary is $64-68K/year based on qualifications/experience

This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers andthen connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for is for you!

Here at Humana we thrive on teamwork and highlighting the success of each of our team members.

At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1.

The Care Coach 1

• Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel

• Assesses and evaluates member’s needs and requirements in order to establish a member specific care plan

• Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being

• Planning and implementing interventions to meet those needs

• Coordinating services, and monitoring and evaluating the case management plan against the member’s personal goals

• Guides members/families towards resources appropriate for their care

• Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract

Use your skills to make an impact

Required Qualifications

• Care Coaches shall meet one of the following qualifications:

• Prior experience with Medicare & Medicaid recipients

• Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook

• AHCA Fingerprint Required.

• This role is considered patient facing and is a part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

• This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance

• Ability to work Monday-Friday 8:30am-5:00pm

Preferred Qualifications

• Bilingual English/Spanish with ability to pass a Language Proficiency Exam

• Community Health Worker

• Prior nursing home diversion or long term care case management experience

• Experience with electronic case note documentation and documenting in multiple computer applications/systems

• Experience working with geriatric population

• Experience with health promotion, coaching and wellness

• Knowledge of community health and social service agencies and additional community resources

• 701B Certification

• Medication application (RFA) experience

Additional Information

• Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from  with instructions on how to add the information into your official application on Humana’s secure website.

• As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to…