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Manager, Product Development – Team Lead

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: Global IT Solutions, Inc - Texas
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Data Analyst, Data Science Manager, IT Specialist
  • Business
    Operations Manager, Data Analyst, IT Specialist
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Qualifications

Experience
: A minimum of 7 years of tech industry, product engineering, operations, technology integration, or other related work experience.

Education
:
Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, and Operations Management, Project Management or other related field. Or equivalent work experience.

Key Responsibilities
  • Product Development & Delivery
  • Manages research and development activities related to the design, enhancement, and qualification of Sun Pass products and solutions.
  • Works with cross-functional teams to ensure fulfillment of product requirements and transition products from development to commercialization.
  • Assists in determining product delivery and deployment schedules for new releases, feature updates, and maintenance cycles.
  • Acts as a technical consultant to the Sun Pass Operations team, leading testing and evaluation of innovative technologies.
  • Ensures technology and product specifications align with Sun Pass business objectives.
  • Oversees product delivery, managing schedules and tasks related to all aspects of product development.
  • Operational Governance & Reporting
  • Develops and maintains a centralized inventory of Sun Pass products, solutions, and applications.
  • Captures and tracks Sun Pass Operations initiative updates in compliance with reporting standards.
  • Monitors input from all business units to ensure products meet functional and performance requirements.
  • Identifies opportunities for improvement and lifecycle replacement needs; prepares documentation and summaries for leadership visibility.
  • Collaborates with Toll Operations Business Intelligence team to develop dashboards and reporting tools for program performance monitoring.
  • Ensures Standard Operating Procedures (SOPs) are created and maintained, establishing a lifecycle process for updates.
  • Strategic Support & Emergency Response
  • Gains detailed knowledge of all facets of Sun Pass Operations to support decision-making and implementation of initiatives.
  • Serves in times of emergency to support state response efforts and ensure continuity of operations.
  • Performs other duties as assigned
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