Senior Data Operations Analyst

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Team Overview

The Data Operations team is responsible for collecting, monitoring, and managing critical data from external providers and clients, ensuring it flows accurately and reliably into Trans Union systems. This data directly powers customer-facing products, making the team's work essential to business continuity and revenue. The team also plays a key role in identifying and resolving data pipeline issues, partnering cross-functionally to maintain high data quality and availability.

This role reports directly to the Manager of the Enterprise Applications and Programming division. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• The Senior Data Operations Analyst role is a wonderful opportunity to work in a fast-paced work environment
• Onboarding, managing, analyzing, and validating the quality of data across multiple environments
• Manage data applications across multiple platforms
• Monitor day-to-day data operations and operational processes
• Configure and maintain data flows, application jobs, and scheduled processes
• Analyze data to identify data quality issues and application deficiencies
• Investigate operational issues and perform root-cause analysis
• Create and review reports to assess the operational health of production applications
• Assist in the development and expansion of data quality programs and initiatives
• Prepare and present analysis results to business partners and stakeholders

Required Knowledge and Experiences

• Strong attention to detail with the ability to follow data flows and onboarding procedures
• Experience analyzing and validating large volumes of data
• Experience troubleshooting data operations processes
• Ability to work in a team environment and collaborate closely with cross-functional teams
• Demonstrates strong organizational and documentation skills

Required Technical Skills

• 3+ years of experience with SQL, including SQL Server Management Studio, Postgre
  
  SQL (pg Admin), or Google Big Query
• Ability to read and interpret data reports using Tableau or similar BI tools

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

• Familiarity with AWS S3 and cloud-based data storage
• Experience using Splunk for monitoring, logging, or data analysis
• Experience creating dashboards using Apache Superset
• Ability to work effectively in a Microsoft Teams-based collaboration environment
• Familiarity with Jira and Confluence fundamentals for task tracking and documentation

Benefits that support every part of your life:

At Trans Union, we design benefits to help you feel well, do well, and plan well-from day one.

For Your Health
:
Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax-advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection
:
We've got your back with company-paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short- and long-term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family
:
From adoption assistance and fertility planning coverage to caregiver support, we're here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future
:
Build toward what's next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long-term care insurance to plan confidently.

For You
:
Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness
:
Access 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in…